Returns & Exchanges
At Campus Shoes, we want you to step out in confidence, which is why we offer a hassle-free 30-day return and exchange policy on all unworn footwear in its original packaging. If your new pair doesn't fit or meet your expectations, our streamlined process ensures a quick resolution.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn shoes in their original brand box and secure them inside a shipping mailer, ensuring all original tags and labels are attached.
Schedule a Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep, or drop it off at a designated service point.
Quality Check & Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing