Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine the correct shoe size for my order?
We provide a comprehensive size guide on every product page. We recommend measuring your foot from heel to toe in centimeters and comparing it to our chart to ensure the perfect fit.
What is the standard shipping timeframe for Campus Shoes?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days.
Can I return or exchange my shoes if they don't fit?
Yes, we offer a 15-day return and exchange policy. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a refund or swap.
What payment methods do you accept?
We accept all major credit and debit cards, UPI payments, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Are Campus Shoes covered by a warranty?
Yes, our footwear comes with a 30-day manufacturing warranty that covers any defects in materials or workmanship from the date of purchase.
How should I clean and maintain my shoes?
For mesh and fabric shoes, we recommend gentle hand washing with mild soap and air drying. For synthetic leather, a damp cloth is usually sufficient. Avoid machine washing unless specified.